About Join Cohort Articles Dashboard Enrol Now →
Cohort 3 · Enrolment Open

Join the Cohort.
Change Your Career.

6 weeks. Live sessions. Real tools. Slack community. Expert mentors. Everything you need to land your first SaaS role — completely free.

14Days
08Hours
32Mins
47Secs

⏳ Cohort 3 starts March 17, 2025 · Limited to 30 places

What Do You Want to Become?

Select a track below to see the full curriculum and tools.

🤝
Customer Success Manager

Learn how to onboard clients, manage renewals, prevent churn, and build relationships that grow SaaS businesses. The most in-demand entry-level SaaS role right now.

6-Week Curriculum
W1
What is Customer Success? The SaaS Model Explained

How SaaS companies make money, the CS function, KPIs you'll own (NRR, churn, CSAT), and your career trajectory.

W2
Onboarding Clients — The First 30 Days

How to run kickoff calls, create success plans, and set clients up to actually use the product. Live roleplay included.

W3
Tools: Salesforce, HubSpot & Zendesk

Hands-on sessions with the tools you'll use on day one. Build a real CRM workflow and manage a mock account.

W4
Managing Renewals & Preventing Churn

Red flag signals, intervention strategies, QBR frameworks, and how to have difficult conversations with clients.

W5
Upsells, Expansions & Building Relationships

How to identify expansion opportunities, pitch internally, and build the kind of client relationships that make renewals easy.

W6
Job-Ready Week: CV, LinkedIn & Interview Prep

CV review with your mentor, LinkedIn optimisation, mock CSM interviews using real interview questions from top SaaS companies.

Tools You'll Learn
SalesforceHubSpotZendeskGainsightNotionSlackGoogle Workspace
CSM Track
Free Access
Open enrolment · No payment required
  • 6 weeks of live Zoom sessions
  • Full self-paced curriculum on dashboard
  • Slack community access (lifetime)
  • Real tool practice (Salesforce, HubSpot)
  • 1:1 mentor session included
  • CV & LinkedIn review
  • Mock interview preparation
  • Job placement support
  • Certificate of completion
🛡️
Our promise to youComplete the programme, do the work, and if you don't land an interview within 90 days we'll give you another cohort free.
⚙️
Implementation Manager

Learn to manage SaaS implementations from contract to go-live. Stakeholder management, project planning, technical configuration — the full picture.

6-Week Curriculum
W1
The SaaS Implementation Lifecycle

Discovery, scoping, configuration, testing, go-live, and handoff. How the whole process works from the inside.

W2
Stakeholder Management & Project Scoping

How to run discovery calls, write a project scope, manage multiple stakeholders, and set realistic timelines.

W3
Tools: Jira, Asana & Project Boards

Build and manage a full implementation project in Jira. Learn how IM teams track milestones and communicate progress.

W4
Technical Configuration & UAT

System setup, user acceptance testing, handling integration queries, and escalating technical blockers confidently.

W5
Go-Live, Handoff & Post-Launch

Running a successful go-live, training end users, writing documentation, and handing off to the CSM team cleanly.

W6
Job-Ready Week: CV, LinkedIn & Interview Prep

IM-specific CV and LinkedIn optimisation, mock interviews, and portfolio building with real project artefacts.

Tools You'll Learn
JiraAsanaConfluenceNotionSalesforceLoomGoogle Workspace
IM Track
Free Access
Open enrolment · No payment required
  • 6 weeks of live Zoom sessions
  • Full self-paced curriculum on dashboard
  • Slack community access (lifetime)
  • Real tool practice (Jira, Asana)
  • 1:1 mentor session included
  • Project portfolio artefacts
  • Mock interview preparation
  • Job placement support
  • Certificate of completion
🛡️
Our promise to youComplete the programme, do the work, and if you don't land an interview within 90 days we'll give you another cohort free.
📊
Data Analyst

Learn to collect, clean, analyse and visualise data so businesses can make smarter decisions. One of the highest-demand skills across every industry right now.

6-Week Curriculum
W1
Data Fundamentals & the Analyst Role

How businesses use data, what analysts actually do day-to-day, key metrics across SaaS, and how to think analytically.

W2
Excel & Google Sheets for Analysts

PivotTables, VLOOKUP, data cleaning, and building dashboards in spreadsheets — the foundation of every analyst role.

W3
SQL — Query Your First Database

Write real SQL queries, filter and join tables, and pull insights from data. Hands-on with real datasets throughout.

W4
Data Visualisation — Tableau & Looker

Build charts, dashboards, and reports that tell a story. Present findings to stakeholders clearly and confidently.

W5
Google Analytics & Business Metrics

Track website performance, understand funnels, set up reports, and connect data to real business outcomes.

W6
Job-Ready Week: Portfolio, CV & Interview Prep

Build a public data portfolio, optimise your CV and LinkedIn for analyst roles, and do mock interviews with your mentor.

Tools You'll Learn
SQLExcelGoogle SheetsTableauLookerGoogle AnalyticsBigQuery
Data Analyst Track
Free Access
Open enrolment · No payment required
  • 6 weeks of live Zoom sessions
  • Full self-paced curriculum on dashboard
  • Slack community access (lifetime)
  • Real tool practice (SQL, Tableau)
  • 1:1 mentor session included
  • Public data portfolio project
  • Mock interview preparation
  • Job placement support
  • Certificate of completion
🛡️
Our promise to youComplete the programme, do the work, and if you don't land an interview within 90 days we'll give you another cohort free.

Everything You Need. Completely Free.

📹
Live Weekly Sessions

60-minute Zoom sessions every week with your cohort and trainer. Recorded if you miss one.

🖥️
Dashboard Curriculum

Self-paced lessons, case studies, and exercises on your personal learning dashboard — yours to keep.

💬
Slack Community

Join a private Slack with your cohort, alumni, mentors, and job opportunities posted regularly.

🧠
1:1 Mentor Session

A dedicated hour with a mentor working in your target role — real advice, not generic coaching.

📋
CV & LinkedIn Review

Your mentor and trainer will review your CV and LinkedIn profile with specific, actionable feedback.

🎓
Certificate of Completion

A verifiable certificate to add to your LinkedIn and CV. Shows employers you've done the real work.

Questions Answered

Do I need a tech background to join?
Not at all. CraftCohort is designed for people making a career change. If you have 2+ years of work experience in any field — admin, customer service, finance, teaching — you have transferable skills. We'll show you how to position them.
How much time do I need per week?
Plan for 4–6 hours per week. That includes the live 60-minute session, self-paced lessons, and your practical exercises. It's designed to fit around a full-time job or family commitments.
What if I miss a live session?
All live sessions are recorded and uploaded to your dashboard within 24 hours. You won't fall behind — the curriculum is structured so you can catch up easily.
Can I do two tracks?
Yes — you're welcome to do multiple tracks. Contact us at hello@craftcohort.com to discuss.
What happens after I sign up?
You'll receive a welcome email within 2 hours with your Slack invite, dashboard login, and cohort schedule. If you don't see it, check your spam or email hello@craftcohort.com.